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FAQ

Q:Is there a minimum order quantity?
A:No,there isn't any minimum order quantity needed.you can buy one bundle,a hundred bundles or more,the more you buy,the more discounts you get.

Q:can I place an sample order?
ure,you can contact our salesman send you a product sample.It may cost you some monery(delivery fees) but it's less risky than buying outright.

Q:How to send an inquiry?
A: Step1:Send us a message about order details by clicking the "wholesale inquiry"button at product page,or"contact"form,or email us services@myladyhair.com.
     Step2:Offer sheet will be sent to you within 24 hours after receiving your massage.
     Step3:Invoice will be sent to you after sheet is confirmed
     Step 4: Make the payment.
     Step 5: Processing your order and delivery on time.

Q:Where is the products shipped from?What is the cost of shipping?
A: Our products are shipped from China,Unite Kingdom,Unite States,Germany,The shipping cost according to the areas calculate.

Q:How to pay for my order?
A:Once you have confirmd the price,you can pay for your order by Money Gram,Western Union,transfer(T/T) or Paypal,a + 5% extra charge will be applied to your order price if you choose Paypal,Once the payment is completed,we will inform you as soon as possible..

Q:Why are my hair extension getting tangled?
A: If the hair is dry then it may be tangled. Be sure to wash your hair twice a week, and you can also ask more suggestion from your stylist.

Q:What type of hair care products should I use?
A: Treat your extensions just like your own hair
    1.Try to staying away from shampoos with sulphate in them and use hydrating conditioners! Leave-in conditioners and heat protectants will prolong your extensions’ life span.
    2.It’s OK to use gel and spray styling products to keep the style of your hair
    3.Olive oil would be a good option.

Q:How do I know if I choose the correct color?
A: if you are unsure on which color will match you, feel free to send use an email to services@myladyhair.com of your hair taken outside in natural light and we would love to color match you.